Privacy Policy

1. Introduction

PT Trini Solusi Teknologi ("we," "our," or "us") is committed to protecting the privacy of our website visitors. This Privacy Policy explains how we handle your information when you visit our website at trini-ai.com.

This Privacy Policy is governed by and complies with the Indonesian Personal Data Protection Law (Undang-Undang Perlindungan Data Pribadi / UU PDP, Law No. 27 of 2022) and other applicable regulations in the Republic of Indonesia.

2. About Our Website

Our website is a company profile and informational website. At this time, we do not operate any web application, user accounts, or online platform that processes or stores user data. We do not use cookies, analytics tools, or tracking technologies on this website.

3. Information We Collect

Our website is static and does not collect, store, or process personal data automatically. However, you may voluntarily share personal information with us through the following channels:

3.1 Contact Form

Our contact form uses your device's default email application (via a mailto: link) to compose a message. The information you enter (name, email, company, phone, subject, and message) is included in the email draft on your device. This data is not transmitted to or stored on our servers. It is only sent when you choose to send the email through your own email client.

3.2 WhatsApp

Our website contains links to contact us via WhatsApp. When you click this link, you are redirected to WhatsApp (a third-party service operated by Meta Platforms, Inc.). Any messages you send through WhatsApp are governed by WhatsApp's own privacy policy. We do not control or have access to WhatsApp's data processing practices.

3.3 Email Communication

If you send us an email directly, we will receive and store the information you provide (such as your name, email address, and message content) in our email inbox. We use this information solely to respond to your inquiry.

4. How We Use Your Information

Any personal information you voluntarily provide to us via email or WhatsApp is used solely for the following purposes:

• To respond to your inquiries and communicate with you
• To provide information about our company and services
• To comply with applicable legal obligations

We do not use your information for marketing purposes, automated decision-making, profiling, or any other purpose beyond responding to your direct communication.

5. Data Sharing

We do not sell, trade, rent, or share your personal information with any third party, except when required by law or in response to valid requests by Indonesian public authorities.

6. Data Security

Our website is served over HTTPS (SSL/TLS encryption), ensuring that your connection to our website is secure. Since we do not collect or store personal data on our servers, the risk of data breaches from our website is minimal.

For information you share via email, we rely on the security measures provided by our email service provider. We take reasonable precautions to protect any personal information we receive.

7. Your Rights

In accordance with the Indonesian Personal Data Protection Law (UU PDP), you have the following rights regarding any personal data you have shared with us:

• Right to know what personal data of yours we hold
• Right to request correction of inaccurate data
• Right to request deletion of your personal data
• Right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

8. Third-Party Links

Our website contains links to third-party services, including WhatsApp. We are not responsible for the privacy practices of these external services. We encourage you to review the privacy policies of any third-party services you interact with.

9. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, particularly as we expand our services. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: